Delivery Information

Delivery within the United Kingdom

We use Royal Mail Tracked services to ensure safe and reliable delivery of your order. You’ll receive full tracking details once your order has been dispatched.

Delivery options:

Royal Mail Tracked 24 – £4.99
(Aims to deliver next working day, including Saturdays)
Royal Mail Tracked 48 – £3.99
(Aims to deliver within 2–3 working days, including Saturdays)

Please note: There are no dispatches on Saturdays, Sundays, or Public Holidays.

Dispatch Times

Orders placed before 2pm on a working day are usually dispatched the same day.
Orders placed after 2pm or on weekends/public holidays will be processed on the next working day.

Non-receipt of Goods

If your order has not arrived within 7 working days of dispatch, please contact us:
02920 704254
info@ogamigam.com

We’ll track your delivery and keep you informed of the outcome and next steps.
Orders that are confirmed as lost in transit will be refunded in full after a waiting period of no later than 28 days from the dispatch date (for UK delivery addresses).