Dispatch

Dispatch times:

Dispatch will normally be within the same day (Monday-Friday) for orders received by 2pm (UK local time).

Note: Orders placed after 2pm on Friday will be dispatched on the following Monday.

If dispatch is expected to be delayed further than the above we will contact you to let you know.


for UK destinations:

Ogam Igam dispatches via the Royal Mail 24 service (next day, but not guaranteed and excluding Sundays) or the 48 service (2 - 4 days excluding Sundays).

In most cases packages will need to be signed for on delivery.

A FREE Standard delivery option is available (for orders of £35 or more) using a trusted carrier of our choice.


for International destinations:

Ogam Igam dispatches via the Royal Mail Airmail service - Tracked and/or Signed For. Packages will need to be signed for on delivery.


Non-receipt of goods:

In the event that goods have not arrived within 7 days (UK), 10 days (Europe) or 14 days (outside Europe) please contact us. Phone: +44 (0)29 20704254 or email: info@ogamigam.com. We will track the delivery and let you know the outcome and course of action. Goods that are finally determined as lost in transit will be refunded in full after a waiting period of no later than 28 days from dispatch date for United Kingdom destination addresses, or 35 days for international destinations.